The organizational which JSS is auditing is relatively happy and healthy. My personal goal for this organization is to create a distinctly healthy and harmonious environment out of this somewhat dysfunctional one.
The organization is blessed with staff who are kind, caring and largely fun-loving and I will feel fulfilled if as an outcome of our council, line staff feels valued and critical to the success of the organization, not only for their helpfulness in serving the customers, but also for their contribution as stakeholders in the organization.
Currently, staff feel expendable and excluded from problem solving and visioning and they look to their “superiors” for directives. There is no formal outlet for their creativity and it has been stated many times, that recommendations are not welcomed from non-members of the uppermost hierarchy in the organization.
I feel empathy for my organization, after primary interviews; there is evidently underlying hurt, and as such, there will not be fulfillment of the organization’s full potential until this problem is attended to and the organization is cared to good health.
My first order of business then, is to request a copy of the company's mission statement, goals and objectives. With this in hand, JSS can formulate strategies which the organization can employ to achieve their goals and objectives.
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